CHC33015 Certificate III in Individual Support

Do you enjoy supporting people and making a difference in people’s lives? Then this course is for you.

This qualification reflects the role of support workers in the community and/or residential setting following an individualised plan to provide person-centred support to people who may require assistance due to ageing, disability or some other reason.















This qualification includes:

  • Assisting and improving the quality of life of people with a disability and the elderly
  • Helping your clients to live with respect and dignity and maintain as much independence for as long as possible

Employment opportunities with this qualification are:

  • Care Worker/Assistant
  • Residential Care Worker
  • Accommodation Support Worker
  • Home Care Assistant

What will you achieve from completing this course?

  • A nationally recognised CHC33015 Certificate III in Individual Support
  • Skills and knowledge required to provide care for elderly clients and administer related tasks
  • Skills to apply and follow legislative requirements in the care industry

What you need to know about this course:

  • New students are expected to attend a mandatory college orientation before you start your course. Orientation times and dates will be advised after enrolment.
  • Classes commence at the beginning of week 1 of each school term
  • There is no training during school holidays
  • Students will be accepted into the class throughout the term
  • You will need to plan for approximately 5-8 hours a week at home to complete assessment tasks
  • Private Facebook groups are used to share resources and learning
  • Resources are provided by SGSCC
  • Student lounge available
  • WiFi is available

What resources do you need to study from home?

  • A computer with internet access
  • Email access
  • Facebook account

Course entry requirements:

  • Current National Police Check (arranged through SGSCC)
  • Complete an SGSCC English language, literacy and numeracy assessment to determine that the student has sufficient skills to successfully complete the course
  • Access to computer/internet
  • Facebook account for private class communication and access to learning resources (assistance creating an account can be arranged through SGSCC)
  • Note taking materials
  • Attend work placement (arranged by SGSCC) and be workplace assessed (minimum 120 hours)
  • Unique Student Identifier (can be arranged through SGSCC)
  • There are no formal educational requirements for entry into this course
  • Recognition for units may be granted based on previous learning, studies, work and/or life experiences

Units of Competency you will be studying:

  1. CHCCCS015 Provide individualised support
  2. CHCCCS023 Support independence and well being
  3. CHCCOM005 Communicate and work in health or community services
  4. CHCDIV001 Work with diverse people
  5. CHCLEG001 Work legally and ethically
  6. HLTAAP001 Recognise healthy body systems
  7. HLTWHS002 Follow safe work practices for direct client care
  8. CHCAGE001 Facilitate the empowerment of older people
  9. CHCAGE005 Provide support to people living with dementia
  10. CHCCCS011 Meet personal support needs
  11. CHCDIS002 Follow established person-centred behaviour support
  12. CHCDIS007 Facilitate the empowerment of people with disability
  13. CHCCCS025 Support relationships with carers and families

Do you need to complete any work placement hours?

  • Yes, you need to complete 120 hours (15 days) in a care service facility.
  • You will work as a student (unpaid) during work placement.
  • SGSCC also offers a simulated learning environment.
  • Before commencing workplacement, you will be required to get a current national criminal record check to allow you to work in a care service facility. SGSCC will assist you with this application process.

Will you need to sit for any exams?

  • No. This is a competency-based course
  • Tell us, then show us you understand and are able to implement the learning you have received
  • You will be required to competently complete assessment tasks for all 13 units of learning

Assessments are made up by a range of:

  • Case studies
  • Demonstration
  • Portfolio of evidence
  • Presentation
  • Questions & answers
  • Research report

To be deemed competent:

  • You will receive clear assessment instructions
  • You must complete all assessments to a satisfactory standard as set by your trainer
  • These are assessed by your trainer
  • Opportunities will be provided for trainers to support students and to resubmit their assessments if required

When you have completed and been deemed competent you can:

  • Progress with SGSCC to the CHC43115 Certificate IV in Disability, CHC43015 Certificate IV in Ageing Support or the CHC42015 Certificate IV in Community Services.

Eligibility for Subsided Training under the Smart & Skilled Training Program

This training is subsidised by the NSW Government under the Smart & Skilled Training Program. To be eligible you must be

  • an Australian Citizen/Perm Resident/NZ citizen/humanitarian visa holder
  • aged 15 years or older, and
  • live or work in New South Wales, and
  • no longer be at school or equivalent

See Smart & Skilled page for further information

Eligibility for “Skilling for Recovery” - Fee-Free nationally accredited training

Skilling for Recovery is a NSW Government initiative to deliver JobTrainer funding in NSW. It provides free certificate, diploma and short course training to eligible applicants. If you meet the Smart & Skilled Program eligibility above and one of the following you could complete this course fee free:

  • Unemployed (with or without a benefit); or
  • At risk of unemployment; or
  • 17-24 years old (employed or not)

See Skilling for Recovery page for further information.

Fee and Payment options:

  • $1,750 (maximum Smart and Skilled student fee)
  • $3,000 (fee for those who are ineligible for Smart and Skilled)
  • Pay in full or interest-free monthly payment plan available
  • By Cash, EFTPOS, Visa or MasterCard

Delivery Overview: 

  • Duration: 3 Term Course
  • Days: Mondays & Tuesdays 9.30am-3pm
  • Units of Learning: 13
  • Requirements: 15 days of work placement
  • Monthly Intake: Yes

Time for you to enrol:

  • The WorkSkills team are available to take your enquiry or enrolment on 02 8543 7412 during business hours
  • At the Jannali Office Reception (Mon-Fri 9am to 5pm)